Frequently Asked Questions
Here are some questions/answers that we are frequently asked.
If you have additional questions that aren't covered here, please feel free to give us a call at 306-545-7211 or email us at email@example.com.
1. What are the Hospital hours?
Click here for our clinic hours.
2. Do I need to have an appointment?
We see most of our patients on scheduled appointments. In the event of an emergency we will accept walk in patients, when we are able. Please note, if a scheduled appointment is made to wait to accommodate an emergency/walk in, there is an additional fee for the unscheduled appointment.
3. What forms of payment do you accept?
Cash, Debit, Mastercard, Visa, iFinance, and PayBright Finance . We also offer Vet Direct Pay for our clients with Trupanion Insurance.
4. Can I make payments?
Payment is required at the time of service. Please refer to the links above or on our common content below, for financing options.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 7 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. It is recommended that your pet have current vaccinations prior to the time of surgery. A pre-anesthetic blood screen is offered to all pets undergoing anesthesia. Some larger breeds of dogs are recommended to wait until they are older before being spayed/neutered. This is to allow for full bone growth as this may prevent some orthopedic problems later in life. Please consult one of our veterinarians on the best age for your pet.
6. What is pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. This test will tell us if your pet is anemic or fighting a serious infection, it also gives us information on kidney and liver function as well as blood glucose. The pre-anesthetic blood screening is done to help determine if your pet is a good anesthetic candidate and what drugs or special precautions should be used for your pet.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving skin sutures require them to be removed 10-14 days following the surgery. This is done here at the clinic at no additional cost to you. Some procedures are done with only sutures that are buried under the skin. These sutures dissolve on their own and require no additional appointment.
Please also see our Surgical FAQ's page
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent urine spraying and marking, and also decreasing the surplus of unwanted puppies and kittens.
9. Do you board pets?
We do not provide regular boarding services for dogs and cats. Board is provided for our patients that are in for medical procedures or treatment. We may consider boarding animals with special medical needs, such as diabetics, on an individual basis. Please call the clinic for more information. We also can board birds and other small animals, however you will be required to bring your own cage and food for your exotic pet.
10. What are your kennels like?
Our kennels are all indoor. The cats, rabbits, birds and other exotic pets are housed in a separate area away from the dogs. Blankets and food are provided for our in clinic patients, but you are always welcome to bring your own. Post surgical patients or any patients requiring, are also provided heat disks/bags and if required heat lamps.